EN RU

RepetAI Support

Contact Us

For any questions or support, please contact us via Telegram:

@repet_ai_support

Frequently Asked Questions (FAQ)

Q: How do I connect the bot to my Zoom meeting?

To connect the RepetAI bot to your Zoom meeting:

Select your student in the Telegram bot
Click "Add bot to lesson"
Enter your Zoom meeting link when prompted
The bot will join your meeting and record the session automatically

Make sure to start your Zoom meeting before adding the bot.

Q: Do I need student consent to record the lesson?

YES, explicit consent is required!

You must obtain clear consent from your student (or their parent/guardian if the student is a minor) before recording any lesson. It is your responsibility to inform them that the lesson will be recorded and processed by AI to generate homework assignments.

Q: How long are audio recordings stored?

Audio recordings are stored only temporarily during processing. Once the homework assignment has been generated, the audio file is automatically deleted within 7 days from our servers. Automatic deletion ensures your data is not retained longer than necessary.

Q: How do I cancel my subscription?

RepetAI subscriptions do not auto-renew. When your subscription period (weekly or monthly) expires, you simply won't be charged again. If you don't wish to continue using the service, just don't purchase a new subscription.

You can check your current subscription status in the bot under "Subscription & Plan".

Q: Which video conferencing platforms are supported?

Currently, RepetAI supports Zoom only. We are working on adding support for additional platforms in the future.

Technical Support

When contacting technical support, please include the following information to help us resolve your issue faster:

Problem description: Explain what happened and what you expected to happen
Screenshots: If possible, attach screenshots showing the issue
Date and time: When did the problem occur?
Steps to reproduce: What actions led to the issue?